LEGAL

We collect limited personal information you voluntarily provide, including contact and payment details, as well as basic technical data used to operate and improve the site.

Information is used to process orders, communicate with you, and support marketing you opt into. We do not sell personal information. Data is shared only with service providers required to operate our business.

This site uses cookies and similar technologies for functionality, analytics, and marketing. Continued use constitutes consent.

For questions, contact us at info@kilocaviar.com.

By using this website or purchasing products, you agree to these terms.

All products are subject to availability and may change without notice.

All content on this site is the property of KILO and may not be used without permission.

To the fullest extent permitted by law, KILO is not liable for indirect, incidental, or consequential damages.

These terms are governed by the laws of the State of California.

Due to the nature of caviar, no returns, refunds, or exchanges are accepted.

Only non perishable canned products may be returned, and only for store credit. Return requests must be made within seven days of delivery and approved in advance.

Approved returns must be unopened, unused, and in original condition. Buyeris responsible for all return shipping costs. Shipping fees are non refundable.

Store credit is issued after inspection of the returned item.

Custom items and products marked final sale are not eligible for return.

Orders are shipped using appropriate temperature controlled packaging when required.

Delivery dates are estimates only. Responsibility transfers upon carrier acceptance.

Customers must be available to receive shipments. We are not responsible for spoilage, delays, or failed deliveries caused by carriers, weather, or incorrect shipping information.

This site uses cookies for functionality, analytics, and marketing. Continued use of the site constitutes consent.